We use Plaid to manage the connection between Ratio and your bank. If you have linked your bank account to Venmo or Cash App you have used Plaid before.
Click here to learn more about how Plaid secures your financial data.
*the name on your bank account must match the name you used to sign up with Ratio
*you can only have one bank account linked to Ratio at a time. You can remove the existing account and connect a new one from settings
*your average bank balance is one of the factors used to determine your spending limits with Ratio. It's always best to connect a checking account that has a history of activity and balances
Please note that you will be unable to link a bank account through Plaid if you meet any of the below criteria:
Our customer support team is here to help